When it comes to rolls, we have three rules: the process should be quick, painless and tasty. The five day old On the Roll at Andheri unfortunately, fulfils none of the above. And since it's strategically located in a corporate building, we feel that warning the office workers who've obviously considered ordering up, is the right thing to do. Going down?

Stop The Shelling

The menu here comprises rolls, pizzas and burgers. For your outer shell, you can choose between pita, tacos, roomali rotis, subways and paratha and stuff these with various fillings. We were about to start with the chicken burger (Rs 49) but decided against it when we saw the attendant nonchalantly open a packet of Venky’s chicken patty - perils of an open kitchen plan. We finally settled for the lemon chicken roll (Rs 79) which was yum and tangy on the inside, but crusty and old on the outside.

The falafel in pita (Rs 69) with insipid hummus and over-fried, almost burnt falafel, is avoidable altogether. The chicken meatballs subway sandwich (Rs 79) was dry and the meatballs weren’t pre-cooked in the sauce. Instead, tomato-chilli ketchup was squirted over the topping heap. The sparingly used vegetables didn’t make things any better. Sub standard?They even have chocolate and Oreo shakes on the menu among other drinks that weren’t available at the time.

In their defense, the manager claims they haven't started full-fledged operations yet and will officially begin takeaway and home delivery from Monday, January 16. Maybe the taste will get better too. Being optimistic? Then don't answer to this roll call just yet.

Getting there: On a Roll, Shop no. 11, Mayfair Meridian, Caesar road, Amboli, Andheri (W), Rs 79 for a lemon chicken roll

bpb conducts all reviews anonymously and pays for its own meals.